Top 16 Social Media Fails of 2013
An interesting and hilarious compilation of companies who showed us how not to use social media in 2013. It’s good to know even large companies are still learning how to best use this medium to communicate with customers. Some blunders were because of account hacking but interesting to see how one tweet can cause large out rages. Personally the Starbucks live stream of tweets for Christmas was my favourite!
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